Tough Conversations for School Leaders
A one-day Professional Learning Course for School Principals and Executive Teams.
NEW DATES ADDED FOR 2024
This is a one-day Professional Learning for School Principals and Executive Teams.
Cost: $389 per person (ex GST) (Sydney- Ultimo)
$429 per person (ex GST) (Regional locations)
LESSON FRAMEWORK
- Why people overreact.
- Self-control factors in adults and young people.
- How ‘frustration tolerance’ develops in people.
- What to tolerate: sorting out what to let go and what needs your attention.
- What people will do if you challenge them.
- A step-by-step process to address a problem.
- How to tame tigers: effectively dealing with offensive behavior.
- A video demonstration of the concepts applied to a tough conversation between a parent and a principal.
EXPECTED LEARNING OUTCOMES
- Improved knowledge of how to negotiate a solution to a problem using a scripted mediation process.
- Better understanding of how to be less affected by someone becoming frustrated and how to manage their emotional distress.
- Strategies to progress the conversation towards a pre-planned outcome.
- Practical demonstrations of principals and school leaders managing difficult parent and staff behaviour, including what to do and what to say to achieve better outcomes.
- Readings and literature for follow-up research.
VENUE DETAILS
NSWPPA Head Office
22 -26 Mountain Street
Suite 105, 22-36
Ultimo,NSW, 2007
Paid car parking is available at Broadway Shopping Centre.
WHAT PRINCIPALS AND SCHOOL LEADERS ARE SAYING…
Tough Conversations provides insight into what makes the conversations so tough; how to prepare, manage and prosper through those conversations; and then come away feeling energised with an issue resolved and/or a meaningful plan in place. People report feeling much better within themselves when they have this training to draw on; which also means that they don’t feel like they are personally in a firing line anymore! Everyone benefits.
MALCOLM ELLIOT, FORMER PRESIDENT APPA
This was one of the most useful PL courses I have been to in a while. Tough conversation are in our job everyday and this gives an excellent structure and understanding of how best to complete them. Thank you Michael.
JODIE CANNON, KELSO PUBLIC SCHOOL NSW
PLAN YOUR 2024 SCHEDULE: DATES ARE OUT NOW
SYDNEY - Ultimo
Venue |
Term |
Week |
Dates 2023 |
Cvent Direct Booking Link |
Status |
Ultimo NSWPPA |
1 |
8 |
Tuesday 19th March, 2024 |
Open |
|
Ultimo NSWPPA |
2 |
2 |
Tuesday 7th May 2024 |
Open |
|
Ultimo NSWPPA |
3 |
2 |
Wednesday 31st July 2024 |
https://cvent.me/Ke0dKQ |
Open |
Ultimo NSWPPA |
4 |
3 |
Monday 21st October, 2024 |
https://cvent.me/nV9yq2 |
Open |
NSW - Regional
Venue |
Term |
Week |
Dates 2023 |
Cvent Direct Booking Link |
Status |
Grafton |
1 |
6 |
Tuesday 5th March, 2024 |
Open |
|
Armidale |
2 |
3 |
Monday 13th May 2024 |
Open |
|
Maitland |
3 |
4 |
Wednesday 14th August 2024 |
Open |
|
Wollongong |
4 |
5 |
Monday 15th October, 2024 |
Open |
2024 Catalogue:
Please make contact if you would like our presenters to deliver for your PPC Networks.
CONTACT
Drew Janetzki
Professional Learning Officer
djanetzki@nswppa.org.au