Tough Conversations for School Leaders

A one-day Professional Learning Course for School Principals and Executive Teams.

NEW DATES ADDED FOR 2024

This is a one-day Professional Learning for School Principals and Executive Teams.

Cost: $389 per person (ex GST) (Sydney- Ultimo)

        $429  per person (ex GST) (Regional locations)

LESSON FRAMEWORK

  • Why people overreact.
  • Self-control factors in adults and young people.
  • How ‘frustration tolerance’ develops in people.
  • What to tolerate: sorting out what to let go and what needs your attention.
  • What people will do if you challenge them.
  • A step-by-step process to address a problem.
  • How to tame tigers: effectively dealing with offensive behavior.
  • A video demonstration of the concepts applied to a tough conversation between a parent and a principal.

EXPECTED LEARNING OUTCOMES

  • Improved knowledge of how to negotiate a solution to a problem using a scripted mediation process.
  • Better understanding of how to be less affected by someone becoming frustrated and how to manage their emotional distress.
  • Strategies to progress the conversation towards a pre-planned outcome.
  • Practical demonstrations of principals and school leaders managing difficult parent and staff behaviour, including what to do and what to say to achieve better outcomes.
  • Readings and literature for follow-up research.

VENUE DETAILS

NSWPPA Head Office
22 -26 Mountain Street
Suite 105, 22-36
Ultimo,NSW, 2007
Paid car parking is available at Broadway Shopping Centre.

WHAT PRINCIPALS AND SCHOOL LEADERS ARE SAYING…

Tough Conversations provides insight into what makes the conversations so tough; how to prepare, manage and prosper through those conversations; and then come away feeling energised with an issue resolved and/or a meaningful plan in place. People report feeling much better within themselves when they have this training to draw on; which also means that they don’t feel like they are personally in a firing line anymore! Everyone benefits.

MALCOLM ELLIOT, FORMER  PRESIDENT APPA

This was one of the most useful PL courses I have been to in a while. Tough conversation are in our job everyday and this gives an excellent structure and understanding of how best to complete them. Thank you Michael.

JODIE CANNON, KELSO PUBLIC SCHOOL NSW

PLAN YOUR 2024 SCHEDULE: DATES ARE OUT NOW

SYDNEY - Ultimo

Venue

Term

Week

Dates 2023

Cvent Direct Booking Link

Status

Ultimo NSWPPA

1

8

Tuesday 19th March, 2024

https://cvent.me/NlxM18

Open

Ultimo NSWPPA

2

2

Tuesday 7th May 2024

https://cvent.me/nV9E3g

Open

Ultimo NSWPPA

3

2

Wednesday 31st July 2024

https://cvent.me/Ke0dKQ

Open

Ultimo NSWPPA

4

3

Monday 21st October, 2024

https://cvent.me/nV9yq2

Open

NSW - Regional

Venue

Term

Week

Dates 2023

Cvent Direct Booking Link

Status

Grafton 

1

6

Tuesday 5th March, 2024

https://cvent.me/4YbyAK

Open

Armidale

2

3

Monday 13th May 2024

https://cvent.me/zr7g9M

Open

Maitland

3

4

Wednesday 14th August 2024

https://cvent.me/OwgAKG

Open

Wollongong

4

5

Monday 15th October, 2024

https://cvent.me/vrKQw3

Open

2024 Catalogue:

Please make contact if you would like our presenters to deliver for your PPC Networks.

CONTACT

Drew Janetzki
Professional Learning Officer
djanetzki@nswppa.org.au